I've been seeing Dr. Zarella now for several years and always have a great visit. He listens, gives ample of time to be seen, and trouble shoots as needed. I recently went to another corporate chain for my yearly exam hoping to save travel time and it was a horrible experience in client care and competency. I immediately returned to Dr. Zarella and got my concerns addressed and prescription updated. Highly recommend! I don't know where the negative reviews citing his approach - I find him to be warm, approachable, and a good listener. Perhaps he should set up a hot cocoa corner with Olaf for anyone needing warm hugs during their optometry appts; otherwise, he's there to do his job competently. I think it's a great and efficient office.
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